Return Policy

Products can be returned or warrantied until 30 days from the purchase date.

Merchandise Return Procedure

1. Get a Return Authorization Number before returning a product. Returns without it will be rejected.
2. Return most new, unopened items within 30 days of delivery for a refund. We’ll cover return shipping if the return is due to our error.
3. Pack return packages properly and provide a photo for return shipment insurance.
4. Use clear packing tape only. Other tapes or markers will incur a 15% re-boxing fee.
5. Free returns to our warehouse location during working hours.

Returns on Orders with Free Shipping

• Returns do not include free shipping. Return shipping costs will be deducted from your refund.
• Orders canceled in transit are considered returns, and the customer is responsible for return shipping costs.
• We cover return shipping only if the return is due to our error.

Notes

• Items sold as “Open Box” are final sale unless missing parts or defective.
• Products returned in poor condition will incur a 15% re-boxing fee.
• Trading card game products are final sale.

Refunds

Expect your refund within two weeks of us receiving your package. Refunds are sent back to the original payment method.

To Start a Return

Email returns@happyhuttoys.com with:

• Order Number
• Product Name
• Reason for Return
• Pictures of the Product in Original Packaging

Damaged and Lost Items

Report shipping damage within 14 days of the shipping date.

To Start a Lost/Damaged Item Claim

Email customercare@happyhuttoys.com with:

• Order Number
• Product Name
• Tracking Number
• Picture of Damage

Warranty Claims

Products without a manufacturer’s warranty come with a 30-day Happy Hut Toys warranty.